Return & Refund Policy

Haryana Gram Return & Refund Policy

At Haryana Gram, we take pride in providing high-quality products sourced directly from villages in Haryana. Due to the perishable nature of our products and hygiene standards, we do not accept returns.


Refunds

While we do not allow returns, we understand that issues may arise. If you receive a damaged, defective, or incorrect item, we are here to help.

  1. Eligibility for Refunds:
    • Refunds are only applicable for:
      • Items damaged during transit.
      • Incorrect items received.
    • Refund requests must be made within 48 hours of delivery with supporting photos or videos.
  2. How to Request a Refund:
    • Email us at care@haryanagram.com with your order number, description of the issue, and photo evidence.
    • Our team will review your request and respond within 3 business days.
  3. Processing Refunds:
    • Approved refunds will be credited back to your original payment method within 7-10 business days.

For any queries or assistance, feel free to contact us at care@haryanagram.com or call +91-9310181744. We value your trust and strive to ensure your satisfaction.

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